Description du Poste
Are you a tech enthusiast? Provide technical support to English-speaking customers for a world-renowned electronics brand. You will help them troubleshoot issues with their devices (smartphones, laptops, etc.).
Missions Principales
- Diagnose and resolve technical hardware and software issues.
- Guide customers through step-by-step solutions.
- Escalate unresolved issues to the next level of support.
- Document technical issues and solutions in the knowledge base.
Profil Recherché
You are fluent in English and have a strong interest in new technologies. A technical background (diploma or experience) is highly appreciated.
Avantages
Technical training provided
Language bonus
Career path to expert or management roles
Health insurance
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